Discover the latest Forfusion news and industry insights

By Joanne Thomas · Jun 26, 2025

Forfusion Wins SME Business of the Year.

We’re thrilled to announce that Forfusion has been named SME Business of the Year at the 2025 North East Chamber of Commerce Business Awards.

By Adam Styles · Jun 20, 2025

Cisco Live 2025: Industrial IoT Breakthroughs in Switching, Wireless and Cybersecurity.

Explore Cisco’s major IIoT updates from Cisco Live 2025, including rugged switches, Wi-Fi 7, URWB integration, and AI-powered cybersecurity tools.

By Ezekiel Nye · Jun 10, 2025

The future of AI Network operations. Two Years On: Have We Been Replaced?

“Yes — we just haven’t realised it yet.” Two years after the AI boom sparked by ChatGPT, the landscape of network engineering is shifting faster than many realise. In this article, Ezekiel Nye explores how far we've come, what’s quietly transforming behind the scenes, and why the future of network operations might already be here.

By Joanne Thomas · Nov 1, 2024

Celebrating Three Years of Partnership: Forfusion and Evolving Networks

We proudly mark three years of our partnership with Evolving Networks. Together, we’re transforming business connectivity and consistently delivering innovative solutions that exceed customer expectations.

By Joanne Thomas · Sep 2, 2024

Supporting Our Ex-Military Team

At Forfusion, we're proud to support our ex-military staff, offering them an extra five days of leave to volunteer meaningfully for the Armed Forces. This year, Project Manager Ben Pearmain used his additional days to volunteer with the Wiltshire Army Cadet Force (ACF) at their recruitment camp.

By Kate Sturrock · Nov 9, 2023

From The Prince's Trust Teams student to Forfusion

Kate Sturrock reflects on her first year with us and her journey from a Prince's Trust Teams student to a full-time employee, hoping to inspire other young people looking to enter the workplace via similar schemes.

By Joanne Thomas · May 18, 2023

Cisco Gold Partner First for Forfusion

Forfusion, a company of IT experts based in Tyneside, has achieved something incredibly unique in the North East - the Cisco Gold Partner accolade.

By Joanne Thomas · Mar 31, 2023

Can digital technology help your organisation to be more sustainable?

Exploring how digital technology can help support your organisation's sustainability efforts and work towards your Environmental, Social and Governance goals (ESG).

By Joanne Thomas · Mar 1, 2023

IT experts Forfusion awarded ISO 27001

Tyneside-based IT business Forfusion has been awarded the prestigious ISO 27001 accreditation - the world’s best-known standard for information security management systems.

By Ian Musgrave · Sep 28, 2022

Forfusion partners with Raconteur in The Times.

Demand for mission-critical IT services bought through subscription is soaring, but Forfusion’s chief technology officer Ian Musgrave warns IT leaders must focus on understanding their strategic needs before identifying products.

By Joanne Thomas · Jun 22, 2022

Armed Forces Day: The return to "Civvy Street"

In support of Armed Forces Day (25th June), we asked one of our newest team members, Stephen Atkins, to reflect on his recent transition to "Civvy Street".

By Steven Forrest · Jun 15, 2022

Forfusion expands its Digital Workspace portfolio partnering with Login VSI

Forfusion is pleased to announce its technology partnership with Login VSI. This strategic alliance complements Forfusion’s overarching approach to leading with risk mitigation and technology road mapping. Bringing together two forward thinking companies with synergies that enable organisations to improve and optimise efficiencies through assessment and continuous testing.

By Steven Forrest · Dec 7, 2021

Wi-Fi & Wireless Network FAQs

We've compiled a list of Wi-Fi questions we've been asked by our customers and via our social media and website, complete with the answers.

By Steven Forrest · Dec 1, 2021

The Wireless Only Office

Read about the benefits of a wireless only office and discover how to plan and design a wireless (Wi-Fi) set-up.

Forfusion partners with Evolving Networks to enhance MSP capabilities

Forfusion enhances its MSP capabilities through a new partnership with Evolving Networks.

By Kevin Almond · Sep 2, 2021

Customer Experience vs Customer Success

Customer Experience vs Customer Success: What's the difference and why are they so important?

What is Customer Experience Management?

Customer experience management (CEM or CXM) is the high-level term used to provide a view of a customer's journey and interactions with a supplier organisation. This can be the purchasing process from pre-sales to implementation and then into day two support which is especially important when a Managed Service Provider (MSP) is providing a managed service for a contracted period.

Forfusion partners with cloud contact centre specialist BrightCloud Group

Forfusion partners with cloud contact centre specialist Brightcloud group to help companies with their journey to cloud

By Steven Forrest · Apr 8, 2021

A Smart Working Guide: A Real Life Experience

At Forfusion, we’ve been talking about working smarter. We’ve been having discussions for a long time about flexible and remote working, managing people remotely and leading when not physically present. So have a lot of people.

By Steven Forrest · Mar 2, 2021

Fiona Inglis - Transforming Business, Career and Lifestyle.

Joining Forfusion in 2015, Business Support Executive Fiona Inglis has experienced a lot of change over the past five years; Not only for the business, but from a personal perspective too.

By Ian Musgrave · Feb 10, 2021

5 Tech Trends That Will Improve Your Business’s Productivity in 2020

Here at Forfusion, we’re always looking at how new technology can help businesses improve their efficiency and productivity in the digital workplace. It’s how we help them stay competitive in a fast-paced industry. With 2020 just beginning, we decided to explore some of the exciting new trends that we can expect throughout the year.

By Steven Forrest · Feb 28, 2020

Forfusion attends Citrix Summit Florida 2020

Held in Orlando, Florida, the 2020 Citrix Summit is the premier event in the partner community calendar. Spanning three days, the event covers current trends, key upcoming topics and the future of work to help clients succeed.

By Ian Musgrave · Jan 15, 2020

My First 6 Months at Forfusion - David McDonnell (Senior Network Engineer)

David McDonnell joined Forfusion as a Senior Engineer in May 2019 and is responsible for network installation, as well as providing both pre-sale and engineering support, for our varied client base. Below, he discusses the Forfusion culture, projects he’s worked on and places he’s visited as part of the company.

By Adrian Skinner · Dec 17, 2019

ACI anywhere, true multi-cloud

One of the ‘Holy Grails’ of on-premise (or private cloud) and public cloud delivery is allowing these disparate entities to function in the same management and networking domains. The process, which can be carried out manually, is labyrinthine in its complexity, with lots of individual components and policies that cannot be managed centrally, making deployment and continued support a daunting prospect.

By Ian Musgrave · Sep 17, 2019

Forfusion continues positive momentum with ACES Award win

We are delighted to announce that Forfusion has triumphed at this year’s Cisco Momentum ACES Awards, scooping the ‘Innovation Partner of the Year’ gong for 2019.

By Adrian Skinner · Aug 7, 2019

Network or Application Centric? The latest questions on ACI answered.

ACI demystified

By Steven Forrest · Jun 6, 2019

Best Practices for Cloud Security - Protecting Your Data

According to Eurostat, 42% of UK businesses are currently using some form of cloud computing. And with more and more companies becoming aware of the cloud’s countless advantages and innovations, that percentage is rapidly increasing. Cloud computing and hybrid cloud solutions are increasing businesses’ scalability and mobility, drastically reducing costs and innovating their services. When controlled carefully, it can also be beneficial towards cybersecurity – safeguarding even the most sensitive and highly-regulated data.

By Steven Forrest · May 7, 2019

5 Reasons to Modernise Your Data Centre

In an ever-growing world of technology, organisations have no choice but to keep up or fall behind. Since aged infrastructures can no longer support the technical advancements of today, business owners who fail to modernise put themselves at serious risk of losing out to competitors. To fulfil any potential business opportunities, it’s important that your data centre is at the forefront of technology - so that it’s as agile, flexible, secure and as cost-efficient as possible. Here’s how a modernised data centre can improve your business.

By Steven Forrest · Apr 17, 2019

4 Essential Ways to Retain Business in the Retail Sector

We’re living in a consumer’s world. One that must shape and shift to adapt to their ever-changing needs instead of calling the shots. Today’s digital generation is empowered, impatient and demanding. Brand loyalty hangs by a thread and the smallest oversight can break it entirely. A 4-second website load time could be enough to lose your potential customer. In fact, according to Google, 53% of mobile website visits are abandoned if a page takes longer than 3 seconds to load.

By Ian Musgrave · Mar 13, 2019

The Benefits of Working with a Vendor-Agnostic Supplier

Discover the benefits and technology strategies behind a vendor-agnostic approach to choosing the best hybrid cloud solutions.

By David Griffin · Nov 6, 2018

Forfusion Play in the Concept Cup 2018 In Aid Of Children North East

Forfusion return to the pitch for annual five-a-side Concept Cup tournament in aid of one of the city’s oldest charities Children North East.

By Ian Musgrave · Oct 8, 2018

Forfusion’s commitment to growth and innovation recognised with ACES Award

The Momentum programme was created to help elite partners in their ambitions to accelerate business transformation, something we pride ourselves on.

By Connor Massey · Sep 26, 2018

Engineering Apprenticeships at Forfusion: An Insider's Insight

We’ve chatted with Connor, our engineering apprentice to get a first-hand insight into life at Forfusion as an apprentice.

By Steven Forrest · Aug 28, 2018

Transforming our brand, together

An interview with our CEO Steven Forrest about the Forfusion rebrand including the process we've followed.

By Steven Forrest · Jul 24, 2018

Understanding the Human Firewall

People, not technology, are your most important asset in the fight against cyber-attacks. A chain is only as strong as its weakest link.

By Steven Forrest · Jul 18, 2018

The Smarter Approach to Smarter Working

Forfusion CEO Steven Forrest continues his smarter working experiment to discover how technology is changing the nature of work.

By Steven Forrest · Jun 4, 2018

Forfusion's 10th Year in Business - The CEO's Perspective

Forfusion is celebrating 10 years in business. We ask Forfusion CEO Steve Steven Forrest some questions, from where it began to hopes for the future.

A North East IT Success Story

Forfusion answer questions about the business, from the services we provide to the key to our growth and the main issues concerning data security.

By Steven Forrest · Mar 14, 2017

De-risking your Communications Strategy

Learn how to mitigate the risks when choosing unified communications, collaboration and customer care solutions.

By Steven Forrest · Feb 21, 2017

Forfusion's Investment in Local Talent

Our Trainee Development Program (TDP) is allowing graduates to fully develop their skills via a flexible program of work experience here at Forfusion.

By Steven Forrest · Feb 2, 2017

A Graduate's Experience in an IT Consultancy

Find out how our latest graduate found his time working with our IT Security Experts.

By Steven Forrest · Feb 1, 2017

Forfusion's CEO takes Smarter Working on Holiday

Steven Forrest discusses the main pros and cons of a smarter smarter working holiday, including the tools and applications he's used.

By Steven Forrest · Dec 14, 2016

Army Engineer to IT Security: Forfusion's CWA Programme

Learn more about our Civilian Work Attachment (CWA) placement program.

By Steven Forrest · Nov 16, 2016

Forfusion Experiments with Smarter Working

Forfusion CEO Steven Forrest decides to try smarter working on a family holiday.

By Steven Forrest · Oct 31, 2016

Take Back Control with Forfusion's IT Security Strategy

Understand the vulnerabilities in your network and the threats that exist. Give cyber-security the consideration and investment it requires.

By Steven Forrest · Mar 6, 2016

Has Unified Communications Ushered the Death of Email?

Real time collaboration is easy, intuitive and growing exponentially. Tech giants Cisco and Microsoft provide secure and scalable solutions.

By Steven Forrest · Feb 5, 2016

Protect Yourself with Forfusion's IT Security Experts

Guidance on the solutions and technologies that can help protect you from cyber-crime. Cyber-security starts by understanding your vulnerabilities.

By Ian Musgrave · Jan 14, 2016

A DSEI Report from Forfusion's Chief Technology Officer

Cyber warfare, cyber-security, secure communications and business productivity are constantly evolving and adapting to a challenging environment.

By Ian Musgrave · Dec 10, 2015

Armed Forces Day: How the Military Prepped My IT Career

Armed Forces Day: How the Military Prepped My IT Career

By Adrian Skinner · Nov 25, 2015

Forfusion's IT Expert Compares Cisco Nexus and Catalyst

This blog aims to expand on the overview, and will hopefully allow you to get to grips with common tasks on IOS and how they translate into NX-OS.

By Ian Musgrave · Oct 14, 2015

Forfusion GSS: Secret Weapon to Delivering IT Solutions

More than 50% of Forfusion GSS have a military background and this is intentional. Like Forfusion, the military have the training and experience to push bleeding edge technology to its limits; however, these aren’t the only attributes that we find people with a military background offer us:

By Adrian Skinner · Sep 1, 2015

Forfusion IT Experts Compare Nexus & Catalyst Switching

Although the Cisco Nexus platforms have been around for a while now they are not commonly deployed outside of the data centre, this blog gives a high level overview of some of the main differences between Nexus and Catalyst switching.