Swansea Council
Forfusion transforms customer care and communications for Swansea Council.
Sectors
Facilitating Digital Transformation in the Public Sector
Secure, Compliant, and Scalable IT Strategy Services for Government and Public Sector organisations.
A Trusted Digital Transformation Partner under G-Cloud 15 and the Crown Commercial Service (CCS) procurement framework, we work with central government, local authorities, NHS Trusts, and public bodies to deliver measurable outcomes.
Driving Digital Change in the Public Sector.
We understand the unique pressures public sector organisations face, from ageing legacy systems and limited budgets to growing cybersecurity risks and increasing citizen demand for fast and accessible digital services.
Transforming Public Sector IT
At Forfusion, we deliver tailored IT strategies that modernise infrastructure, enhance cybersecurity, streamline operations, and improve citizen engagement.
Aligned with the UK’s Digital Strategy, our end-to-end services from cloud adoption to AI automation reduce costs, boost performance, and support the government’s vision for a secure, inclusive, and innovative digital economy.
How we help
Public Sector IT challenges we solve:
-
Cybersecurity & Compliance
Protect sensitive data with enterprise-grade, zero-trust security. Reducing cyber risk by up to 70% while meeting strict regulatory and compliance standards.
-
Digital Infrastructure
Replace outdated systems with cloud-first platforms and managed services to reduce costs, improve resilience, and support sustainability initiatives.
-
Inclusive Digital Services
Design accessible, user-centric services that increase citizen engagement by up to 50%.
-
IT Skills Gaps
Leverage our security-cleared experts and 24/7 managed services to strengthen your internal teams and maintain continuous service availability.
-
Data Silos & Interoperability
Enable seamless data sharing across departments with secure APIs and cloud-native platforms. Improving efficiency by up to 30%.
-
Unlock AI-Driven Insights
Deploy AI and automation to streamline workflows, enhance service delivery, and support smarter, faster decision-making.
Latest Case Studies
-
-
Staffordshire County Council
Hybrid approach enables best of breed Call Centre and Unified Communications Solution for Staffordshire County Council.
Why the Public Sector choose Forfusion?
- Public Sector Specialists: Proven experience with central and local government, NHS, and emergency services.
- Security-Cleared Teams: Trusted by the MOD, NHS, and central government.
-
- Framework-Approved: Registered supplier on G-Cloud.
- Collaborative Approach: We partner closely with you to design solutions that align with your strategic objectives and serve citizens effectively.
"Feedback from the team regarding Forfusion’s capability and approach has been fantastic. It’s refreshing to work with a supplier that has the best interests of the Council at heart.”
Richard Jones, Network Team Leader, Swansea Council.
Let’s Build a Smarter, Safer Public Sector
Partner with Forfusion to deliver secure, inclusive, and future-ready digital services.
Talk to our team today to discuss your digital transformation goals or explore our G-Cloud service offerings.
Technologies
We bring together our deep industry and technical expertise to bolster your organisation’s IT strategy.
From optimising your customer experience to implementing flexible working and unleashing your company’s potential for collaboration and innovation – we’ll make digital work for you.
AI and Data
Powering AI use cases with scalable, high-performance infrastructure across network, security, and hybrid cloud environments.
View technology : AI and Data
Cisco Networking
Providing the infrastructure to encourage fast, secure and reliable access from anywhere, anytime.
View technology : Cisco Networking
Cisco Internet of Things (IoT)
Providing guidance, engineering and expertise, our robust and secure approach to operational technology provides assurance that latest ICT best practices can be extended across legacy industrial applications.
View technology : Cisco Internet of Things (IoT)
Connectivity
Providing an intelligent, fully managed, vendor agnostic connectivity underlay to support your chosen security architecture.
View technology : Connectivity
Data Centre & Cloud
Allowing your business to thrive without any physical limitations, whilst saving time and money by ensuring a consistent approach to accessing flexible workloads and resources
View technology : Data Centre & Cloud
Cisco Security
Leverage end-to-end security for both public and private cloud domains. Exploit the power of identity services and user identity to secure your network.
View technology : Cisco Security
Digital Workspace
Reduce costs, increase agility and benefit from company governance with consistent and user-friendly virtual desktops and cloud applications.
View technology : Digital Workspace
Application Visibility
Gain end-to-end visibility to confidently plan and deploy your hybrid cloud, whilst obtaining valuable insights through real-time workload performance.
View technology : Application Visibility
Collaboration
Perfect your client relationships, accelerate decision-making and improve productivity with remote working initiatives.
View technology : Collaboration
Book a 30-minute consultation