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A collection of industry insights and business news to keep you up to date with the latest thinking and how we can help your business put thought into action.
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CSR
In support of Armed Forces Day (25th June), we asked one of our newest team members, Stephen Atkins, to reflect on his recent transition to "Civvy Street".
Company News
Forfusion is pleased to announce its technology partnership with Login VSI. This strategic alliance complements Forfusion’s overarching approach to leading with risk mitigation and technology road mapping. Bringing together two forward thinking companies with synergies that enable organisations to improve and optimise efficiencies through assessment and continuous testing.
Insight
Technology Strategy
Enterprise Networking
We've compiled a list of Wi-Fi questions we've been asked by our customers and via our social media and website, complete with the answers.
Insight
Technology Strategy
Enterprise Networking
Read about the benefits of a wireless only office and discover how to plan and design a wireless (Wi-Fi) set-up.
Company News
Forfusion enhances its MSP capabilities through a new partnership with Evolving Networks.
Insight
Technology Strategy
Digital Workplace
Customer Experience vs Customer Success: What's the difference and why are they so important?
Insight
Digital Workplace
Customer experience management (CEM or CXM) is the high-level term used to provide a view of a customer's journey and interactions with a supplier organisation. This can be the purchasing process from pre-sales to implementation and then into day two support which is especially important when a Managed Service Provider (MSP) is providing a managed service for a contracted period.
Company News
Forfusion partners with cloud contact centre specialist Brightcloud group to help companies with their journey to cloud
Digital Workplace
At Forfusion, we’ve been talking about working smarter. We’ve been having discussions for a long time about flexible and remote working, managing people remotely and leading when not physically present. So have a lot of people.
Insight
Technology Strategy
Joining Forfusion in 2015, Business Support Executive Fiona Inglis has experienced a lot of change over the past five years; Not only for the business, but from a personal perspective too.
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