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Digital Workplace

Discover some of the latest Forfusion news and industry insights.

Digital Workplace

By Steven Forrest

Forfusion Experiments with Smarter Working

Forfusion CEO Steven Forrest decides to try smarter working on a family holiday.

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Digital Workplace

By Steven Forrest

The Smarter Approach to Smarter Working

Forfusion CEO Steven Forrest continues his smarter working experiment to discover how technology is changing the nature of work.

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Insight

Technology Strategy

Digital Workplace

By Kevin Almond

Customer Experience vs Customer Success

Customer Experience vs Customer Success: What's the difference and why are they so important?

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Digital Workplace

Insight

By Steven Forrest

Has Unified Communications Ushered the Death of Email?

Real time collaboration is easy, intuitive and growing exponentially. Tech giants Cisco and Microsoft provide secure and scalable solutions.

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Digital Workplace

By Steven Forrest

A Smart Working Guide: A Real Life Experience

At Forfusion, we’ve been talking about working smarter. We’ve been having discussions for a long time about flexible and remote working, managing people remotely and leading when not physically present. So have a lot of people.

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Insight

Digital Workplace

What is Customer Experience Management?

Customer experience management (CEM or CXM) is the high-level term used to provide a view of a customer's journey and interactions with a supplier organisation. This can be the purchasing process from pre-sales to implementation and then into day two support which is especially important when a Managed Service Provider (MSP) is providing a managed service for a contracted period.

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Secure Workplace

Digital Workplace

Insight

By Adrian Skinner

Forfusion's IT Expert Compares Cisco Nexus and Catalyst

This blog aims to expand on the overview, and will hopefully allow you to get to grips with common tasks on IOS and how they translate into NX-OS.

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Digital Workplace

By Steven Forrest

Forfusion's CEO takes Smarter Working on Holiday

Steven Forrest discusses the main pros and cons of a smarter smarter working holiday, including the tools and applications he's used.

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