Breakthrough Breast Cancer is the leading breast cancer charity in the UK. It raises close to £20 million a year to support essential research into new treatments, causes, early detection and ensuring the best possible care for women diagnosed with the disease.
Breakthrough Breast Cancer It is famed for its direct, mass participation fund raising events.
People-centred and volunteer-based
Breakthrough Break Cancer is based in two centres 400 miles apart - London and Edinburgh. With a people-centred culture, the organisation maintained a relatively high level of staff travel between the two offices, with associated costs.
The organisation has about 140 users on its systems, split between permanent staff (40%) and volunteers (60%). It is key that the volunteers are connected to other people within the organisation in order to be up and running as quickly as possible.
The costs of Breakthrough Breast Cancer’s phone bill were being met by a benefactor, including the free provision of an old Siemens PBX system.
Whilst not a direct cost, this arrangement increasingly lacked the flexibility that the organisation required to grow.