A leading UK-wide healthcare monitoring service delivering remote video and audio monitoring services focused on safeguarding individuals in health and social care across the UK while improving service transparency and care quality.
Dependable and high-quality upload/download links are essential to supporting their real-time streaming delivery.
The customer had already benefitted from key connection upgrades (both Leased Lines & FTTC) but needed additional bandwidth between their head office and a client site. In addition, they were suffering from poor connectivity due to constant VPN dropouts, having already maximised their existing connectivity capacity.
Combining and aggregating the current FTTC circuits with a second FTTC to meet the desired capacity. A request was also made regarding SD-WAN, which would be used to replace the traditional VPN architecture, enabling a more reliable, scalable, flexible, and manageable solution.
An SD-WAN solution was designed and implemented to deliver additional bandwidth, quality and reliability whilst eliminating dropouts on the VPN.
Tapping into our partner's Evolving Networks Intelligent Network Fabric (INF), the team was able to combine the bandwidth of multiple diverse circuits to deliver an enhanced resilience and Quality of Service (QoS) with native monitoring and self-healing technology as standard.
Because the INF can run over existing circuits of any type, implementation came down to ensuring each of the sites encountering problems had access to an Evolving Networks EVX appliance while guaranteeing the customer's own clients also had the appliances available remotely by configuring them for SD-WAN provision, thus replacing the unreliable VPN at all the client's sites.
Working with the customer's IT teams, using existing connectivity and initially working alongside the VPN at a nominated test site allowed for a full understanding of the SD-WAN. Successfully migrating one site allowed the remaining sites to be switched over one by one in a detailed and planned rollout before the VPN was eliminated for good.