Areas of responsibility within Forfusion
As Client Services Director I’m responsible for setting strategy around our sales, marketing and services areas. I have the day to day responsibility for making sure that we’re working closely with our clients to ensure that our people and services transform their business.
In my 30+ year IT career, I’ve worked in the UK and Australia for software and integration companies ranging from small business to global powerhouses. I’ve led national product, sales and services teams, as well as large regional and global service development portfolio programmes.
I started life in the mainframe software world in my hometown of Newcastle. Drawn to the lights of London, I became one of the go-to design consultants of some of the earliest mass-scale LAN deployments, at a time when speed was a kilobit thing. My curiosity for software took me to collaboration and workflow systems (Lotus Notes in those days) where my team and I broke new ground in automation of things such as global insurance claims. A move to Australia for seven years saw me working more on the development of services portfolios across the globe. Returning to my native North East in 2003, I’ve remained in IT businesses in various consulting, service and commercial roles.
“The secret of life is there ain't no secret. And you don't get your money back.”
- Gretchen Peters
Aside from mastering living with one (puppy) dog, three cats, one wife, one daughter and acting as the instant DIY Dad to another daughter in her new home, cooking is my go-to relaxation. Eastern Asian is my go-to - Malaysian and Indonesian in particular, flavours I picked up from my time in Australia. Being an inhabitant of the beautiful coastal town of Whitley Bay, I can now often be found walking along the coast and beach with Rosie the dog and frequenting one of the many vibrant cafes on my doorstep.